Campanile Manchester

Nice refurbished travelodge near to the centre of town. Steph was particularly nice, as well as all yer other colleagues.

Stayed for 2 nights at Central Riverside to see the match Man United against Aston Villa. Location is great: near to the city centre and the stadium is at a 40 minute walk along the riverside. Sainsbury’s is nearby and if you want there is a KFC and McDonalds across the street. We enjoyed our breakfast. Both English (plenty of choice) as well as continental. The rooms were fine for our trip. Although the bathroom is quite basic. The area is fine. We had a room at the riverside and slept well. There is plenty of activity but no disturbance Great value for the price

Checked in today today to riverside travelodge today I never had more of a lovely welcome the staff absolutely lovely where I’m about I didn’t rearlise their was two building but Mia and carmen and Steph put me in right and have made my stay very enjoyable I definatly be staying again

Lovely time here. The girls in the bar were exceptional, Mia and Carmen. They by far made the stay more enjoyable.

I was served by Mia and Carmen, overly helpful and so polite. Asked them both for help around the local area and again very helpful.

I booked to stay here for 2 nights recently. However, we could only manage 1 night and had to book an alternative hotel. When we arrived there was no sign of welcome staff and had to wait over 10 minutes to be acknowledged. The room had a bad odor and when we locked the door the cleaner still entered the room which scared us. The bath was dirty. The bathroom smelt like cat urine. Nosie all night and then got woken up early by loud knocking by the cleaner even though the do not disturb sign was on the door. We also do not feel secure. We then packed our belongings and left and had to book another hotel. No offer of a full refund was given. Would not recommend.

The room, bathroom, toilet not cleaned after 7 days of staying and even complaining to the staff. NO change of fresh towels and beddings. No trash was taken out in our 10 days of stay. No top up of shower gel and toilet papers yet we had the tag at the door everyday that said "top me up". We had to buy our own shower gel. The staff were arrogant and not cooperative.

Good stay, Nothing wrong with the trip. Exceptional customer service from Royce, Very pleasant with a good attitude and great customer service from him. Thank you Royce

This hotel is still undergoing refurbishment works on the bottom floor which is extremely evident with the strong smell of paint and general mess in the corridors. Upon entering our room, we were greeted with the sight of an unflushed toilet. The room, however, was clean but was sadly let down by stains on the curtains and holes in the quilt. The hotel is conveniently located for the deansgate area but is sadly let down by what I hope are initial teething issues whilst undergoing a rebrand.

I use Travelodge regularly when I travel for Business or personally with family. The hotel reception guy at Riverside Manchester was friendly and helpful at check in. The Rooms at the bottom were not available due to work being carried out. Workmen on site. However that was fine and general cleanliness was good. I liked the new room layout. However let down by 4 main things. 1) I booked for 2 people and there was only one large and one small towel in the room. To get more meant going down flights of stairs (no lift) then leaving the building to go to another building to request two towels. These should already be in the room as standard. 2) The shower soap was completely empty and hand wash soap was a quarter full and was mainly filled with water. I usally bring body wash with me, but forgot mine. So was a major inconvenience when already in the shower. 3) The kettles mesh filter was filthy. Looks like it had never been cleaned. This was built up over time and does not seem to have ever been replaced or cleaned. There was clumps of dirt and what looked like a lots of brown grime and insects stuck to it. So we were unable to use it. 4) When checking out I mentioned this and the young lad simply ignored me. Then the receptionist came soon after, so I advised him, and said he apologised and will note it. We only realised the bathroom and kettle issues late at night. But the layout of the hote didn’t help, I have difficulty walking and there is no lift. So having to walk all the way down from 2nd floor and then out of the building to tell someone at 11pm at night was not worth it. This would have been a great stay here, but these basic things that should be noticed by cleaning staff. This tells a story of them either being overworked, not happy doing the job or simply not doing a good job. I have pictures of the main issues, if required.