Sheraton Broadway Resort Villas

This was a nice property and I was about to give them a good review but after looking at my final bill I wanted to let everyone know that their greed has made me change my opinion!!! I paid an extremely high amount for the stay which I knew what I was paying for at that point but they charged a 15 dollar a day self parking fee and $1.95 tax on the parking fee daily! I’m not a cheap person by any means but the price they charge for the stay should include parking because it’s not off site parking or valet and shereton owns the property! I am really off put by such greed and it was not mentioned that I would be charged for parking! I just found out when I got my final bill!

I stayed at Sheraton Vistana in Orlando and fell in love so i assumed this would be just as amazing, i was wrong. The facility itself is nice and the rooms are spacious but the customer service is sub par. The pool was dirty, the slide which i looked forward to is only opened seasonally which isnt on the website. The market thats in the resort is barely stocked. The only condiment they had was mustard. The housekeeping only "tidys" up meaning throwing out trash, changing towels and refilling on cofee creamers etc (they did not we had to request it). My son had an accident which i asked for new linen they informed me it would be $32. Theres a washer and dryer inside so you can just do laundry. Prior to check out you will get a text asking but not requiring if you can take out trash & run the dishwasher in order to help out the housekeeping crew - also something new. The location was close to local attractions that was a perk. If you're not driving uber isnt too expensive around 7-$15 range to most locations. The location only has one restaurant on site which along with marketplace closes at 6pm. The pools and mini golf are open 7a-11pm and the gym is 24/7.

We would stay at this property again.

Very nice property. Good value for the money.

This property was very clean gated community security out front at all times the condo was very roomy for four adults. Nice size kitchen with all utensils full oven very close to the beach and Broadway at the mall is in walking distance very convenient location to shops and stores will stay here again Great for families

Check in went wonderful! Staff is excellent

Extra charges on bill. Told at checkin that one car was free and there was a charge for second one. My husband checked out quickly and didn’t review charges. We were charged for 2 cars for 3 nights.

Enjoyed my stay

We love the family atmosphere and the amenities offered such as putt putt, outdoor kids pool, play area, hot tub, pool table and more.

I’ve stayed here several times. A plus to me is this is a gated property & every room I’ve stayed in has been spotless. I noticed on this stay the deposit for incidentals was 71.95 & now they charge you for parking, I believe 16.95 was the charge. Not sure I’m OK with that for future stays. I do not think this property appreciates Hotels.com guests. Just my opinion.