Hilton Vacation Club Laurel Crest Pigeon Forge

We wanted adjoining rooms with our daughter and son in law but also privacy. And was able to achieve this with our stay here. The way the entrance opens to 2 rooms offered this to us.

Property was awesome. However, I did not like having to drive to a separate building just for extra towels or linens. This hotel offers no housekeeping until check out.

I made reservation two wks before departure, they cancelled my reservation 1 day before check-in date. Don't even call me to let me know. Told the travel agent that they had to satisfy their "timeshare buyer" first.

Staff was rude and unhelpful. This is a timeshare property. I wouldn't stay here again. The location is bad, hard to get to when traffic is bad. Never again.

Great weather and beautiful time away. This has been an annual trip for 30 yrs. 1st time to stay at Laurel crest

From the service at the entrance until our departure simple easy like a fantasy. We travel a lot

Attempted to time sell when checking in. Pushy on the request. They tell you to go on another front desk location to "pick up your parking pass", then attempt to hold the parking pass as ransom until you hear their pitch. Walls are super thin could easily hear guest on both sides of my room. Room was very up-to-date and clean. Be cautious of the WiFi charge as well.

We had a great stay at Laurel Crest!! We will definitely keep this place in mind the next time we visit the Pigeon Forge area. The only down side was the condo we were in was very small for my wife, baby and I. We enjoyed our stay a ton it would have just been a little more comfortable if we had of had a little larger condo.

This was our second stay at laurel crest. Loved the cleanes, the location and the staff. Will return again.

Had a great time. Only problem was at check in they charged my bank card for rooms again when I had already paid. Went and talk to front desk and they fixed the problem.