Westford Regency Inn & Conference Center

Staff was friendly and polite. The hotel and grounds are aging a bit, but beautiful. Beds are very comfortable.

Location easy to get to even with sign not lit up.

King bed horribly uncomfortable! Felt like old wobbly waterbed. Night staff not very friendly.

Room was clean. Breakfast was excellent. Staff was excellent.

We stayed for 4 days. Room service is not offered here which is OK but towel exchange would be nice.

Friendly and conscientious front desk staffer

Very well maintained and room was in really fresh condition. Enjoyed our stay!

Excellent service at the reception desk, room was clean and fresh smelling. Breakfast was good. I would recommend this property and stay there again personally.

1. Outdoor lighting!!!! It’s dark as hell out there. There are lamp posts but they’re not lit. I’m really glad my 93 year old mom decided not to go out with us to dinner. I stumbled twice. Didn’t see where the sidewalk ends. 2. The desk person was very nice and made sure to give us a comfortable room. But we had mentioned Mom without saying how old she is but said that she wanted first floor. We ended up getting a room on the second floor (fine) but the very furthest from the elevator that you could possibly be! Mom has a cane, again, 93. 3. Also toilet seat loose. I tried to tighten it underneath but the wing nut hits the toilet itself. Poor design, but a maintenance person should have realized this upon installation and could have cut the plastic but down. I’ve worked at Holiday Inn, The Hyannis Sheraton, Hyannis Regency and The Tara. So yeah, I do know a little about hotels.

This dump needs a wrecking ball.

The make to order breakfast was a nice touch. Have never experienced that before.