Fairfield Inn and Suites by Marriott McAllen

Nice hotel and clean, friendly service

Desk staff service excellent. Breakfast staff personable and helpful. Too strong a “deodorizer” odor in the room.

Our window did not close, it was chilly late at night and could hear people arguing in the parking lot. The restroom extractor wasn"t working either, also super inconvenient as there is no natural ventilation

Big spacious room, clean, good location , friendly staff

Na

The indoor pool was great

I was very disappointed with my stay here. There were cockroaches and other bugs in the Bathroom. It was not clean at al and Housekeeping was only every 2 days- no wonder the Hotel is dirty and with roaches. The staff was not friendly at all and very mean- when we told them about the cockroaches, their response was to put “bug spray”.

A/C unit old and noisy. Pool seems to need renewal,

the night staff was really nice and professional getting me and my family my room

This is an older, dated property. Not what I expected based on review scores. The service is good and the beds are comfortable, but I will stay elsewhere on future visits based on the condition of the hotel.