Boutique Hotel H10 Villa de la Reina

Staff: Very friendly and professional, and responded well to any queries. Room: Very clean and had everything that you would need, although it was somewhat small, but then we were in a Hotel in a big city Breakfasts were really good but not able to comment on evening meals as we didn't eat there. (Although I am not even sure they do evening meals) The ambiance of the Hotel was very warm, friendly and relaxing and it was well placed in the centre of Madrid, and we would certainly stay here again

Very good location Very good breakfast

Some of our friends got rooms without windows. It is written “with no view” which doesn’t mean the same thing We couldn’t complain, our room was very nice!!!

Ubicación, era elegante y con buenas instalaciones y detalles

Hubo un momento en que noté falta de personal.

Great location. I stayed a very short time, so I could not try their food. The stuffs were very friendly and helpful. Room was clean with comfortable bed.

The room did not have a proper window, so no natural light.

Personal de atención al cliente recepción, Ubicación Limpieza y comodidad . Servicios . .

Las chicas del desayuno antipáticas . Trato descortés y poco interés ,

This was an exceptional experience from the check-in, to breakfast and even making sure everything is in order during my stay. The interior is exceptional and the rooms are well-equipped. I can seriously recommend this stay

There is nothing that I did not like about the stay, the bar was cozy after a long day out and the breakfast was broad enough to suit most needs.

We loved this hotel! It's in the perfect location to walk & explore all of Madrid. The stage was very hospitable & helpful, The Jr. Suite with terrace is quite spacious with a nicely equipped bathroom! For a historic hotel right in the middle of everything- our room was quite quiet! We'll definitely stay here again if we find ourselves back in Madrid!

From arriving at the hotel we found the experience to be brilliant. Check in was seamless and we checked in with a glass of cava in our hands. The staff were lovely and informative and very pleasant. Our room was perfect, lovely and clean and the terrace facing to the rear of the hotel was pleasant even in the February sun. The room was cleaned every day and the staff were very nice. Breakfast was lovely with hot and cold buffet. We spent most evenings in the hotel bar with great service and food with our drinks. The location is perfect, on the Gran Via, 2 minutes from the metro and 5 minutes to the Placa Major. If we ever go back to Madrid it will be at this hotel.