Sea Cliff Resort & Spa

Such a nice and kind staff at all departments...big big biiiig thank you for making my vacation to be one of the best thus far

Sea Cliffs at first glance is impressive. The amenities are great and Allan the manager is very helpful. After a shrunken shirt despite clear written instructions, was replaced with 2 more. Any spoons at the restaurant are hard to find. The service team generally could care less and was apathetic. Charles was the one exception in the restaurant. The rooms were not cleaned on several occasions and we found they were not actively replacing bet sheets. A second room due to itching in the first found a hair in the linen and the sheets were literally short sheeted. At checkout the bill was wrong and had charges to another person with a female russian name. It took over an hour and several translators to explain this issue and a laundry bill for 29USD was missing at checkout. The wifi is generally not usable for any work related tasks and of the 25MPS to the hotel, any one device often is at 2MPS or 1. The golf course is a bonus, as is the jetti pier, and two infinity pools making this a unique property. Golf service was terrible as the golf assistant did not write down the booking for 9AM and gave it to anther client, but the lessons were great. One instructor present at 9AM and confusion. This was on top of the fact a golf cart could not be made available to get there from the lobby. The bikes are all unusable but one. Sea cliffs has alot ot offer. Service is not one of them. Terrible service. The worst I have seen while living in hotels for 3 years. Awful

Very nice, kind and hospitable staff at each section of the resort...great service

Great place to stay but for the Sea cliff group they can do better and revamp their rooms a little bit.Food was okay a lot of recycling amd revamping meals but hands down the best desserts 🤗

The choice of two pools, or the beach or the jetty or one's private balcony made Sea Cliff a delightful respite. The food was very good and certainly ample. Staff were attentive, helpful and friendly. Each sunset was lovely.

The hotel had so much to do for different people at same time. You cant be bored here. Its highly recommended for a relaxing holidays.

You have to give the Sea Cliff Resort a big thumbs up for keeping the quality and service during the time of Covid. I had wonderful stay. The staff is more the competent and served me in style with a smile even behind their masks. My only issue was that during my past visits I really enjoyed the buffet but alas there was no buffet this time because of so few guests which is understandable. I just wish I had know in advance so I could have pre-ordered the special meals. Still they made up for it by offering delicious multiple course meals. I will return sooner rather than later.

Great room and facilities

This was my first time visiting Zanzibar, although I have lived all around East Africa. If you are looking to have an authentic experience in Zanzibar, this resort will not be for you -- it is away from all of the poverty and real life of people on this island. However, if you want a gorgeous, restful resort with an exquisite view of the ocean, then you can have that! The service of everyone who works at the hotel was excellent; the manager resolved a problem with my reservation fairly. The spa is fantastic - I got henna and massages with two wonderful woman. The quality of the food could improve in terms of freshness, but there is a wide array for all tastes and food palates. I was at the resort for a 3-day conference, so I never left the resort area. My favourite feature is the bar that jets out to the sea, and from where you can see a gorgeous sunrise or sunset. The bed and bedding in the rooms was excellent. While this would not be a 5 star hotel by North American or European standards, it is a solid 3.5 or 4 star resort with excellent staff.

The hotel was absolutely stunning and the service was fabulous . The staff were courteous and generally couldn’t have done anymore for us . It was truly a wonderful experience . On site there was plenty of activities and obviously golf being a huge selling point . It was however the horse riding that was booked with the magnificent Rosa that made our holiday . Even for the novice rider it is certainly worth doing . Swimming with the horse in the beautiful ocean was such a highlight .