Club Wyndham Grand Desert

Friendly staff

Great hotel in great location with amazing amenities

There is a free shuttle to Paris Hotel that runs until 9:30 PM and an Uber ride back if you’re still out and about is only $12. Can’t really walk to the boulevard but shuttle is convenient

Had a great apartment with everything we wanted even had a washer and dryer, which was great for us because we’ve been travelling in Phoenix beforehand. Great Parking, lovely pools and the smell when you walked in the hotel was beautiful. It’s so nice to walk into a hotel and have a lovely smell.

Good stay.

It was decent, room was a little funky. Carpets probably need cleaning. Overall good experience though.

Great Hotel! Clean, comfortable bed, spacious.

place was beutiful, well maintained and the staff went out of their way to make the place great.

The facility was very good and we were thrilled with our suite. The check in clerk seemed to be having a bad day so she wasn't the best and they did try to sell for the timeshare. We were firm and let them know we were not interested and then they stopped bothering us in regards to that. The location was very good and they also have a shuttle service that takes guests to The Paris hotel on the half hour from morning until 9:30 pm.

Staff was extremely nice in the beginning, unfortunately my son had an accident during our stay that seemed to alter some behaviors. Hotel staff was fully aware of the incident so when we returned to the property, they had a different demeanor. No more friendliness, professionalism, or anything of that sort. Even asked if there was something that could be done about a later check out due to my son being injured and the most we got was 1 hour more rather than being accommodating and understanding. Accidents happen, but they treated the situation and my family like we were to be avoided after the matter. We feel this could have been handled much better and hope maybe this review will help them be more accommodating to families in similar instances.