Club Wyndham Grand Desert

Security, clean, activities on resort

Great service, great location. No homeless folks, 24h security gentlemen on sight. We felt so safe there.

Trip was great. At first was a bit worried after reading some reviews and getting nervous about being hassled in time share. But Ryan was super sweet and kind offered and spoke a bit then after said no worries if you change mind let me know. Staff was friendly had some kid friendly activities to offer.

The master suite shower was filthy black mold, all around the shower, hair and dirt inside the shower countertops not wipe down for five guests. There was only two towels and two washcloths no trash bags. There was dirt and particles inside the dishwasher the dishwasher also when it drained backed up into the kitchen sink

Room was fine, although shower curtain did have signs of mold. Spa hot tub did have a lot of debris.

Evan is the best!

This property is nicely kept and rooms exceptionally clean and new appearing. Very quiet and courteous staff.

NS

I wasn’t aware when booking that this property was a timeshare with “owners.” It’s a nice place with many amenities. Generally clean but areas were dirty. I liked the full service kitchen and laundry in our suite. What I didn't like was the hard sell of the timeshare; I signed up for the presentation in a hurry after checking in at the front desk. We were told we needed wristbands in order to get into rooms, use the elevators, etc..., and then the sales pitch begins to get customers into the timeshare presentation. The presentation was aggressive, and directors became rude when I said I wasn't interested in paying $25,000 that day with ongoing monthly charges for an unspecified length of time. So, beware the wristband check in and the timeshare hard sell. The shuttle to The Strip is handy. Just know that it is not available around lunch and dinner time. It is possible to walk to The Strip, but in June it is over 100 degrees F, and I wouldn't do it at night. Also too far, unsafe, and hot to walk to nearby restaurants or the convention center, so a car is necessary. I wouldn't stay here again. There are better options in this vicinity.

The unite needs some updating