Best Western Chilworth Manor Hotel

Carpets need updating, food good.

Lovely hotel I would recommend but more suitable for personal/ couples stay not business trip, food was lovely. friendly atmosphere. The only negative I would say is although I paid extra for an executive room - the room I was given was not up to that standard and was very basic and small compared to other hotels standards.

The grounds are very pretty the inside and rooms are a little tired, the breakfast was very good....however did not appreciate being woken at 6:40 am by the fire alarm and having to evacuate in my pj's....no apology received...i know these things happen and atleast it was a false alarm, but impaired our stay and sleep.

Excellent, efficient restaurant. Only critique is the lack of a fridge in the room. We had a fire alarm at 6:30am because someone took a shower with the bathroom door open. Despite notice on door so it must be a frequent false alarm.

Everything about the hotel was just right

Lovely grounds ,and main lobby is charming.. The rooms could do with sprucing up , especially the bath tub and carpet . Also we were advised water works going on at the hotel on Sunday after 0900 which would affect the amount of water in rooms .we didn't think much of it ,but the next day ,there was actually no water at all after 0900,not even to flush toilets which I don't think is right for hotel rooms.

The hotel is very nice, the room was big, and the bed was comfortable. However, the main shower head did not work properly (no hot water), there was no shower gel in the dispenser, and the TV had no signal (no channels available). When I tried to contact reception using the room telephone it was constantly engaged. When I went down to the reception, the receptionist was talking on the phone to her friend using the main hotel phone. To be fair to the other hotel staff, they did respond promptly, fixed the TV and refilled the shower gel. I would not stay there again or recommend.

Great place. Checkin super easy. Room was a twin and lovely. Shower pucker too which is important. Pool was a lovely touch and breakfast was monster.

Its a terrible shame that the gardens have been left to go wild. The stonework is crumbling and decaying badly. The room was tired ie bathroom Silicone black in places.

Very lovely building and surrounding gardens. I used the pool ot the Club each day and really enjoyed the facilities there.