Hôtel Saint-Sulpice

Personnel à l’accueil, et au pdj très attentionné Literie principale très confortable Super pdj Emplacement très pratique pour explorer le Vieux Montréal et le Centre Ville

Chambres nécessitant un rafraîchissement. Peu de lumière. Canapé lit peu confortable Manque de rangement Rapport qualité prix nettement améliorable

We were disappointed in our stay. Everything was fine, but also kind of bleh. We expected more from a 4 stay hotel at these prices. It felt more like a 3 star hotel. The staff were quite unfriendly and unhelpful which detracted from our stay.

The staff could have been a lot of friendlier and more helpful.

La chambre était très agréable pour nous, car disposait d'un espace séparé pour notre fils. La propreté était parfaite, la situation au calme et l'équipement idéal. Le personnel de l'hôtel est vraiment très aimable et disponible, et aussi très efficace pour nos demandes. La possibilité de parking pour la voiture est vraiment un avantage.

Amazing location. Beautiful building

Kind of noisy at night, a car outside our window was blasting music late at night and a loud firetruck

L emplacement et le confort

Grandeur de la chambre et confort de celle-ci. Très bon rapport qualité prix ! Emplacement parfait

Personnel à l'accueil sympathique mais peu enthousiastes je m'attendais à un accueil un peu plus chaleureux pour un hôtel de ce standard.

The room was very spacious, including the bathroom, which made our stay especially comfortable. The bed was also very comfortable, and having a kitchenette was a huge plus, particularly since we were traveling with a toddler. The location is excellent, right in the heart of Old Montreal, with easy walking access to cafes, shops, restaurants, and the Old Port.

We had requested a crib prior to our arrival, but the check-in process ended up longer than expected. Our key card did not work when we got to the room, so we had to return to reception. Staff informed us the issue was due to the door battery and accompanied us back upstairs to open the door with a master key. Maintenance came afterward to fix the door lock. This all happened late in the evening after a long drive from Toronto with a toddler, which made the situation more tiring. Once inside, we noticed the sofa bed had been prepared instead of a crib, so we had to request the crib again and wait for it to be set up. We also requested an extra set of towels since there were three of us but only two sets provided. This request took some time and required a follow-up. Although staff were polite and did address our requests, the overall arrival experience did not feel smooth, especially after a long trip with a toddler. These were relatively small things, but it would have been helpful if the crib and sufficient towels had been prepared in advance, or if an alternative room had been offered given the door issue, to avoid multiple disruptions after arrival.

Location and friendliness of all the staff. Close to good restaurants. Restaurant recommendations by staff were outstanding and just what we were looking for.

Nothing, it was very good all round

Spacious room. Kettle. So close to restaurants and sights.

Gym not onsite.