Minshan Hotel - Chengdu

I have spent two separate stay with Minshan Chengdu. My first stay on the 14th floor was great with a king bed. However, when my other family members arrived I switched to the 7th floors with two double beds. The room was below a 5 stars level with broken shower heads, cracked tiles, stained bathtub and broken desk lamp worn out carpet....etc. Other than that, the staff are super nice and friendly

Very good location. Hotel staff very friendly and helpful. Susu Lei who was in charge of our rooms, was very considerate and helpful.

found the staff OK but spoke little English room and bedding was very damp

Bed was sooo comfortable. The outdoor pool was very pleasant and refreshing after a hot day. Although it only opens at 1pm (until 9 pm). Breakfast was really good, lots of choice and it was nice having chinese food! But for those who want something more close to home there is 'western' stuff like cereals, bread, eggs, etc. However we would have liked nice loose tea! The metro stop is literally 50 metres away from the hotel. We would definitely stay here again and certainly recommend it to others.

This hotel is AMAZING. There is always someone at the desk that speaks english and the persons that don't try so hard to help you with whatever you need. Breakfast is SO impressive - really endless with options and all well done. The went out of their way to help us when my passport was stolen. Kris, the lobby manager even came to the police station with me to help. The hotel exceeded my expectations, the location is perfect, you can walk anywhere.

Hotel needs refurbishemnt. Very damp and this evident in rooms which had damp smell Would not recomend

The hotel is nice and the staff is friendly. They had placed me in a smoking room that reeked of cigaret smoke, there was not much of a view.

Overall excellent. But the air conditioning does not work very well. It's a little hot in the room.

Excellent, room service got it right and breakfast buffet was outstanding

Rooms and king bed just a little small but generally excellent location, service and comfort. Breakfast choices were outstanding and access to transport easy.