Aspen Suites Anchorage Downtown

The location of this property at the heart of downtown Anchorage. The cleanliness and friendly staff are worth mentioning.

When I checked in, I was informed that the TV connection needed repairs and would likely be fixed within a day, so I spent my first night without television. The next morning, I followed up with the front desk, where Ms. Paulette happened to be present. She promptly arranged an upgraded room for me, and her excellent customer service completely changed my initial impression of the property. Overall, I had a very pleasant stay and would consider returning in the future.

Nice, new facility. Staff was very helpful.

Parking was a bit confusing.

員工人真的很好

有幾間房間的暖氣沒運作 例如我的房間，但第二天就換了一間有暖氣的（但比較小）

The key card reader at the door broke, making it inconvenient for staff and guests to have frequently call to enter.

I like the kitchen and also we can borrow the utensils and the cookware set.

We were assigned a handicapped accessible room which was awkward for us as it did not provide a great deal of space. Bathroom was huge and cold as there were no heating vents in the room. We were also on the bottom floor near the exit, which we did not like. Pets and children were upstairs which I found to be a poor practice, as children were jumping, yelling and screaming and dogs barking. Pet friendly establishments should keep pets on the first floor so owners are able to get them outside easier and faster. Children should be on the lower floors as it is easier to evacuate them in the event of an emergency and they are not as disruptive to the rest of the patrons.

Thanks for everything

The staff at the Extended Dtsy was absolutely the best. I would stay again in a heartbeat!

I should’ve read the reviews prior, cleanliness was subpar but we’re over looked it. No room cleaning unless requested so after two weeks they cleaned the room. The bathroom had black mold growing in it. All this would not have gotten me to write a review, the part that got me was the guy working nights ABOU had his security from the hotel assault us. Yes like a physical altercation after that we started receiving random calls at 1:30AM. when we answered they would hang up. When we would walk in he would make little snide comments.