Hyatt Place Bentonville Rogers

The Hotel room was one of the nicest rooms I have personally stayed at. Room was very spacious and had some of the best water pressure for a hotel, I have ever had

Parking area is fine. Uber/Lyft will take awhile to get to you, make sure to schedule in advance. Sometimes, you may get lucky if it comes sooner than 20 min. The room we stayed in was outdated, matched the parking lot. But, we were comfortable and had what we needed. Camilo at the front desk was amazing, so much knowledge and recommendations were given.

Not sure how this property could get 9 stars rating, because that’s the only reason why I booked it. It is extremely old and not clean

Was clean and location good.

The staff at this location don’t know how check in works. Over charged my card not once but twice. This left holds on funds that were not available to me during my trip. Went out to dinner and couldn’t pay for my own meal on the card I planned to use. I did address my issue with the front desk and the lady explained and promised it would be gone within the next day. The next morning it wasn’t we were to find another charge hold. Most importantly these beds are way too small and hard for two adults. It wasn’t just us that had issues with the beds more than 10 people in our group all said the beds were terrible to sleep on. This left us running on 3 to 4 hours of sleep made our trip extremely exhausting.

We were able to park our truck and trailer in the parking lot. All the parking lot lights were out, so didnt really like that. The ceiling in the bedroom and bathroom had cracks in them and peeling, fridge froze our food, and it was noisy being right by the interstate. But staff was great, room was clean and big, and breakfast was good every morning.

Clean rooms and facilities and friendly staff.

Our room was #125. Right by one of the keyed entrances and exits. Also across the hall from the ice machine. The door opening and slamming shut all kind of hours during the night, kept us awake. Not to mention the sound of the ice machine at all hours as well. The hotel was really nice but the room location was HORRIBLE.

Hotel was older and paint was peeling in the room. No ice machine on the floor. Also loud outside the window.