HomeTowne Studios by Red Roof Gainesville, GA

We have not used the rooms after we checked in as the rooms smell of cigarette smoke, the other tenants were yelling , some tenants were yelling, other la were stalking our rooms and vehicles.

Lady at the front desk is the only good thing here she is doing so much.

The a/c was blowing water under my bed.The whole night the bathroom sink didn't work.It was clogged as well as the kitchen sink literally, during my dinner, I saw a roach crawl out from behind the mirror I had to stop eating and smash it. There is a constant 3 foot puddle underneath my air conditioner, and I was told the maintenance would come by and take a look at it and clear the sink, that never happened

Limited office hour and bad odor caused not staying this facility. Many people or guests gathering outside. Staff were friendly though

This place looked ok until you got to your room. I had to giggle and lift the door handle to get it to shut. The bathroom door didn’t shut at all. The only thing that was decent about this place is it was clean. The parking lot has broken down vehicles and one of them had people sitting in it all hours of the day and night.

the place was terrible service was none existent I'll never stay there again nor will i ever recommend it

My room was cancelled via "3rd party" after driving 4 hours with my 2 year old and showing up at 1am in the morning. Had to drive around for 2 hours until I found another room available...

The office closed at 7pm and they tried to called me shortly after they closed to tell me they didn’t have any rooms available after I made a reservation. They said that because I booked through a third party site they did not guarantee a room. When I asked for a refund they suddenly had a room available. They had the overnight security check me in when I arrived at 10pm after a wedding. The key card reader to my room did not work so the security guard had to let me in anytime I had to leave the room. The floors of the room were dirty, there was no toilet paper, and though I requested a nonsmoking room it smelled horrendous. There were other guests fighting outside of my room until 2am waking up everyone on that side of the facility. They knew I only booked for one night and didn’t warn me that the office was closed on Sundays. I had to call the security line which referred me to another phone number who then sent me to escalations just to check out. This stay was horrible and I will not be staying at my Red Roof or their affiliated hotels/motels ever again.