HomeTowne Studios by Red Roof Gainesville, GA

I booked and paid for the hotel online. At check in the front desk charged my card for the room. I called today and told them what happened and they will not refund the second charge for the room.

We stayed for a weekend getaway and we enjoyed our time together at Home Towne Studios. Studios are very clean and comfortable, like a tiny home we had all we needed. The bed and pillows were amazingly comfortable, fresh clean linens. We will recommend this place to our friends and family.

Staff

Saw roaches in the room

The door to our room did not have a lock, (the part where u put the key card) was not operational. So anyone could push the door open. We have to put chairs against it so it would've blow open..The top part latched

Just some minor updates needed. The room was nice enough the bathroom sink had a hole burned in it.

I wasn't able to get my requested room. No shampoo and plastic cups in the room. No coffee

I liked the 'eagerness to help" of the man on night shift.

I didn't like the lack of 'eagerness to help' on day shift. I had to wait in my car until 3pm on the dot before I received help.

Front desk staff

I stayed 3 days and never got a remote to work the television despite speaking with 2 employees about the issue. Therefore I had no tv for my entire stay. The cold water faucet did not work in the sink bathroom. The elevator is broken therefore 3 flights of stairs with luggage proved challenging. Very poor water pressure in the shower.

Was not clean inside had roaches

Understaff and the staff that’s there is rude