InTown Suites Extended Stay Greensboro NC - Airport

Got to the hotel at 10pm to check in. There was no one at the front office. There was a sign that said “After hours call the attendant on property” I called the number and the woman said “we are closed”. I told her I had a paid reservation and all I needed was a key. She said “who did you book it through?” I said Expedia, she said “call them” and hung up

Check in was fine and Erika was very nice. I asked for another room as mine had visible mold on the window sill and smelled terrible upon entrance to the room. They did not have one available as they were all booked up. The place is in desperate need of a remodel and they know that. Every surface seemed to be stained or worn out to some degree. I only stayed 1 of my 4 nights as I was able to find another option for my trip. They refunded the remaining 3 nights of my stay which I appreciated very much. I would wait to book a room here until the remodel is underway.

loveed pricing and location. but hotel needs to be remodeled and upgraded. hotel has roaches. me and my Child changed rooms and ended up in a room with a bedbug infestation.

No good housekeeping if you stay for a week

Enjoyed the staff yet was disappointed in the lack thereof amenities such as utensils, plates, for an an extended stay hotel Was made aware after arriving making a reservation and arriving at the destination, Overall, will definitely revisit and stay at the property now that I know what to expect and bring.

It was a place familiar to me, the price was right and the room was comfortable.

The front desk staff were really great and it was nice to be able to review the room before confirming our stay at check-in. While it was a non-smoking room, you could tell that people had smoked in there prior or it was surrounded by smoking rooms. The bathroom was mostly clean, however there was a bit of mold on the shower head and around the tile on the floor. There was water damage on the ceiling above the TV that caused the popcorn treatment on the ceiling to start to fall. Also, the drywall around the air unit was starting to crumble. Perhaps the most inconvenient thing was when we turned on the heat, it smelled burnt and caused the smoke detector in the room to go off. Other than that, the room was a fine place to rest for a night.

Property has potential. The downside is the updates, renovations, and cleaning. Those areas are poorly maintained

Me an two other truckers stayed for two weeks for a job great location very friendly staff property just needs a face lift but overall great stay

It was just okay. Price was good