InTown Suites Extended Stay High Point NC

I work late at night so i didn't appreciate loud noisy other guests. Screaming and yelling at 2am.

There was a delay in my arrival time and could not reach the front desk and they did not return any messages.

Great besides the toilet being broken

It was a terrible experience I arrived late from a flight from Europe and when I got there, they didn’t have a room for me ! Even though I had the booking and confirmation and everything else needed. I was I NC late, with no hotel !

The room is small and its taking 2 weeks to even switch out. The couch in room smells like old people and smoke. Also the internet was out the whole week.

They mess up my reservations with Expedia. Com and charged me the full rate. New management so i had to call Expedia plus now my bookings is mess up instead of 8 days now it's 7 day i had to pay for and it cost me more

The Management staff was terrible. I booked my reservation through Expedia. When I got there at 4:00 to check in they told me they didn’t have any rooms available that they were sold out. They didn’t offer to help me in any way. The manager Natasha was extremely rude and aggressive not understand my frustration with that fact that my room was not available. I left the hotel and had to find another place for the family in need I had booked the room for. Never booking through Expedia again. So disappointed when they told me that it happens all the time.

Everything was good right down to the service

Linen was not clean, small sofa was FILTHY very dirty, it was a fire at 4:00 in the morning, I was there less than 24hrs and had to leave and they did not give me a refund told me they don’t give refunds, they wouldn’t even give me some of my money back or offer some kind of voucher. I will NEVER stay here again

Don't like anything about property, just location is convenient