Summit Inn Hempstead

The parking spot.

The location of the room, I asked for a room on the first floor and the person at the front desk said that I could not get a room on the first floor, he said that there was no rooms available on the first floor,he lied there was a room available on the first floor. He was not hospitable to me, I told him that I have stayed here before and I saw the room that I had stayed in and it's available.He I couldn't get it. He said that I would have to call Booking.com, after that he turned and walked away.

N/A

The room was peeling and stained, and the toilet had unpleasant stains.

None.

The bathroom was terrible, the toilet rusted and probably not cleaned for months. No front desk attendant.

Nice, clean and cozy place by the highway

Cleanliness and customer service

Didn't eat the breakfast

The love seat was dirty and look like cat or dog hair was on it. The seat in the vanity area was nasty. Didn't have a good smell in it. The air did get cold, and the bed wasn't to bad.

inside room had several blotches of white paint where repairs were done. Bad paint job and incomplete.

inside paint

Great staff

Room and bath in need of updating. The shower was new, but everything else was falling apart.