Hotel on the Cay

Long and short, time AC didn't work and Wi-Fi is either constantly disconnecting or unusably slow. There was construction materials around the front entrance and the pool was closed. If there was another hotel on the cay, this one would be closed if it remained in this condition. Now the good. Beautiful water view and 30 seconds from the beach. A short ferry ride to the board walk which is free for cay guest. Excellent if you don't mind a hot room with no Internet service with a beautiful view and access to the beach.

The property has tremendous potential but needs updating and a coat of paint. Everyone was really nice and the ride across the water was short and smooth. Fortunately repairs were underway and hopefully the next time we go it will be in much better condition.

Nice, pleasant peaceful stay on the island. Nice folks in a clean environment.

This property is perfect for people who Love The beach! The beach is right out the door! View out of hotel room is amazing. If you like fancy and no beach then I would try Elsewhere.

On beach

Had a great week in st Croix! The hotel on the cay was exactly as described in the reviews. Beautiful beach with beach bar and an excellent location next to the Christiansted boardwalk! The hotel is in disrepair and poorly maintained, which is why the nighty rates are low. If you can live with your room having issues (our AC went down), then it’s a great location at a discount.

We were not notified that the pool was not operating. The entire outside of property is run down. There is no elevator and no one to help with bags. We were on the 3rd floor. Our balcony door did not shut properly and rattled loudly in the wind. The room was spacious, clean, good shower. Beach and beach bar are spectacular. The quick water taxi was easy to navigate.

The price needs to be considered when reviewing this hotel since the price is reasonable for the location. Yes, it is dated and a bit run down, but the apparently new owners are working on the place. The location is perfect, especially if you don’t want to rent a car, since the beach is beautiful and clean and all the amenities of town are a few quick ferry-ride minutes away. The beach bar is nice and the hotel staff were all friendly and accommodating. We hope they continue to upgrade and we hope to see great progress in the future.

The hotel is in BAD need of renovation. When we walked into our room there was a roach on the bed, misquotes flying around and the sink had ghost ants all over it. The ants stayed our entire 7 day stay. The screens on the sliding door were ripped and didn’t close. The curtains were hanging off the track, broken. No water pressure in the shower and 9 times out of 10 there was no hot water. The staff did clean our room on our 3rd day and on our 5th day. Basically empty the trash and make the bed. The floors were not cleaned and since you’re walking across sand to get to/from the hotel room, you can imagine how quickly the floors got dirty. The location of the hotel was perfect and the beach is nice. Although beware, 200 yards from the beach access, where you catch the water taxi over to the hotel, a restaurant is pumping their raw sewage into the ocean. You can actually see toilet paper floating in the water and the smell is ungodly. Yes it’s 150-200 yards away but directly in front of the hotel and water moves quickly so yes, you’re swimming in sewage water. The hotel grounds were nice. Loved the lizards, iguanas and hermit crabs. The water feature out front is not working and is filthy but if they can get that running it will be nice.The pool is STILL closed. It’s been over a year so I guess they don’t have plans on fixing it. The beach bar is very nice. Amber, the bartender was amazing! Front desk staff is clueless. Charged me $275 2 days AFTER checkout. disputing that.

As is the case with most of the Caribbean, Hotel on the Cay has been battered by hurricanes. However, if you love the beach, are not fussy and do not need ADA amenities, it is perfect. They do a great job of keeping the rooms clean and take good care of guests with charming island hospitality.