Quality Inn & Suites Albert Lea

There was no water pressure, the light fixture shocked me, and they told us we had to cross a 4 lane divided highway to get out breakfast . I asked for a discount and they said that because i booked through Expedia they couldn't do anything

When we reached the property there was no one at front desk and once we got keys and reached room, the room was already open.

The place was scary. The security doors did not work. The building looked as if it had never had any upkeep too it. The curtains were hanging by three connectors. The bed was not bad. The walls had water damage. Could not open the bathroom door because the floor was warped. The place needs to be inspected.

Property is in disrepair, entry door B, door frame has been broken, repairs were poor. Dirt, leaves and trash in the breeze way. The room was clean but not inviting. Bathroom has broken wall tile in the shower, and the drain plugs were missing from both the tub and sink. No breakfast, coffee was empty in the lobby. Will not recommend this place.

Awful property. It was dirty--walked into the room and clearly the bed wasn't changed (foot print on one of the beds and the pillow was indented; the other bed had what looked like dried blood stains), trash in the garbage can, spider web dangling, spiders in the room!, lampshade had a hole... Went to the front desk and clerk said it looked like they didn't clean the room (in a manner that seemed this happens pretty regularly)--no joke! Not enough lighting in the parking lot, the building was connected to two other businesses that were shut down with boards on the windows. The place was overall disgusting-- the front desk person said they get that comment a lot!--and you don't feel safe. Also a man was cleaning out one of the guest rooms late at night with a whole/excessive pile of towels on the hallway floor. It was strange. I can tell you more about a few other odd things and a person we encountered in the hallway as we were on our way out. Shady, old, dirty place. Looks neglected. Couldn't leave fast enough. The hallways, room, building, walls, parking lot, even to a certain extent, the staff...everything didn't make you feel comfortable staying here. We demanded a refund, which Orbitz handled quickly, found another hotel late at night. We told the front desk person of our experience and they grimaced and said the Quality Inn was one of the worst hotels in the area, you don't want to stay there.

This hotel needs to be closed. It’s old and needs updated. The entire place looks beat up. Room was dirty with black mold in bathroom. Shower head was so nasty we would not use the shower. Offered free breakfast in listing, but the was no free breakfast. The court yard was also a complete mess. Quality Inn should be embarrassed to have this hotel.

The cleaning staff was cleaning 104 right across the hall from my room and being extremely loud, right? I woke me up at 11 at night. Kep me up till midnight terrible

Great price, but the hotel is not much to look at. Lol. The bed was just ok but the room was clean. The one thing we really liked was the restaurant connected to the hotel was delicious and convenient for a hot breakfast/dinner, we actually ate there twice. The staff was very friendly and check-in was fast and easy. If you just need a place to rest your head while on the road, I would recommend Quality Inn & Suites in Albert Lea.

The rooms are clean, but hotel it's self if very out dated . Entrance is dirty and smells very strong like cigarettes.

Pool is permanently closed. The place has a worn look of needing an update