Jianguo Hotel Beijing

Good location, good value, decent breakfast. Staff not always proficient in english

I book a business room and it was not up to expectation. Room was small and the internet was slow.

The hotel is in a good location and the actual building and the rooms are fine but the standard of service was consistently poor. For example, the staff were 'busy' so couldn't bring my luggage to my room for 2 hours; they told me my room was in a different building; the cleaning staff shout to each other up and down the corridors when they are working; very few members of staff speak much English at all, which is poor for an international hotel. I could speak to them in Chinese but many other guests couldn't. The food is quite basic and the restaurant is very slow. The staff have to be asked to help with luggage, even for guests who are clearly struggling. Asking for any help with anything seemed to be asking for too much. The staff speak in Chinese about the guests without knowing who can understand what they are saying.

Always enjoy staying here. I would love to stay here again

It was definitely great for me, as I wanted to unwind, and be near enough to the very famous Silk Street Market. It was really value for money. The hotel reception staff were awesome and everyone went out of his/her way to assist us and make us feel comfortable. The language ended up not a big problem at all. The humility and friendliness with which Chinese employees serve customers, is commandable and second to none.

The hotel itself is in a great location; however, there are very little English speaking staff on duty which makes it difficult to get your point across when it is supposed to be an International Hotel.. The Internet lacks strength to the point it was hard to get our e-mails in our room... Charlie's bar was adequate though again very difficult to communicate with the staff in English..

Had a free drink before check in when waiting for room clean up. nice service.

Very good location, and easy to find please to eat. Subway is very close.

I've stayed at this hotel several times and I will go back again.

Interesting concept but very near to train station and the malls