Suburban Studios Mason Hwy 42

We were very disappointed in the Comfort Inn overall. The staff was very friendly but we are accustomed to Holiday Inn Express and this was definitely not at that level of amenities, there was no elevator or work out treadmill etc. The breakfast was overcooked fried eggs, no boiled eggs even to offset this and no one was overseeing the breakfast which went along with everything else we felt about the amenities.

The hotel is clean and relatively new. The walls are thin, however, so if you have noisy neighbors you will hear them. Not a luxury hotel, but will give you a comfortable night.

Hotel was under renovation. Asked for no smoking room, however the room smelled like smoke. Could have been a little cleaner.

Nice hotel with great location near Lebanon for annual Carriage parade, easy access to major highways and shopping areas. Very nice for price rate and short overnight stay.

Description says they offer roll away beds. I requested one when booking. When my crew arrived to check in they were told they do not offer roll aways there. Very disappointing.

We had to leave early because the room condition was so bad. Clearly a smoking room that was sold as non-smoking. the hotel was old and not kept in good condition. Nothing looked anywhere close to the pictures online.

It looked like renovation was in process, which was good, but there was no elevator which made it difficult with luggage. Also, the exhaust fan in the bathroom rattled which came on every time the light was turned on.

Very few places have I gone to where the staff has been more friendly and helpful. For example, when Expedia messed up the reservation, the staff member helped me fix everything with minimal headache. When I asked where a good place to eat was, he not only told me about his personal experiences of places to eat, he also told me about things in the area to go do, asked where I was going the next day and told the probable best route, and printed out selected maps for the important places. A few times during the stay I was asked if everything was okay and that if there was anything they could do to make the stay better they would do it. The place is good to, it is next to a wooded area and is relatively quiet. I would definitely recommend this hotel to anyone who is looking for a good place to sleep.

Booked a non smoking room. Room reeked of smoke, although we were told no one was smoking in there. Must have been located near break area outdoors or next to a smoking room. Beds were clean and reasonably comfortable. Room was extremely outdated but we were there for a total of 10 hours while visiting Kings Island so that wasn't an issue. Went down for breakfast, food was not very good, hard and rubbery sausage and eggs patties were the same shape and consistency as the sausage. Man who was carrying the food tray to the eating room was coughing and looking very upset, obviously didn't care about his appearance to customers. It made us stop eating and we left immediately. Price wasn't even that cheap, would not stay again.

The front desk person was very helpful and courteous. When he assigned our room, I asked about an elevator. He said there wasn't one, and then changed our room to a first floor unit. Very grateful for that! Our room was clean and neat. Breakfast buffet was good. We will probably stay there again.