Super 8 by Wyndham Homewood Birmingham Area

Absolutely nothing

The food was moldy. The entire place was dirty. I saw roaches and bedbugs

The staff was fabulous, very kind and friendly. In fact, I want to give an outstanding compliment to Liliana. She was amazing and was off work on the weekend and even gave me her home phone number which unfortunately I lost but I had left an item in room 112 and I was already two hours away headed home to Missouri so I called and Liliana answered the phone and she was kind enough to go into the room quickly and grab my item and put it in a bag at the front desk I asked her if she could put it in a box and I would mail her a label to have it shipped to my house but she did not have any boxes to do so and she could not take it to the post office cause I was going to pay that upfront and have her take it to USPS. She told me she was not allowed to do that which I understand the hotel rules. So I told her I was going to call the post office to see if they could pick it up, etc. I would've had to have bought a box and a label and I think she still would have to pick it up and somehow I'd have to have another label print it to send it back to me in Missouri, long story short I gave up. I called her today March 3 and thanked her for holding the item until I could find a way to have it sent to me and bottom line is it it's not worth my money or my time. So I told her to please awarded to someone that would enjoy my item and happy to hear she said she could certainly use it so it warmed my heart that I was able to give her a gift for her hospitality! The only minor complaint I have is the offer of a free breakfast. They only had coffee, apples and very teeny muffins.

Usually most places I stay have a full breakfast, i.e. coffee and creamers, scrambled eggs, yogurt, muffins, waffles, sausage, tomato juice, etc

Cleanliness

N/Aaa