Red Roof Inn Huntsville, AL

Clean good customer service

No complaints

The room had an odor that made it seem unclean. The linens seemed to be clean and smelled fine. The property seemed to be older so some repair issues could be expected. One of the walls had stains like something had been splashed on it and wasn’t cleaned off. The bathroom shower leaked from the faucet and t

El lugar estaba impecable, exactamente como en las fotos —incluso mejor en persona— y contaba con todas las comodidades necesarias para una estadía cómoda y tranquila. Se notaba el cuidado en cada detalle. Además, la ubicación es excelente: cerca de tiendas, restaurantes, y sitios de interés, lo que hizo todo muy práctico tanto para el trabajo como para disfrutar un poco de la zona.

Waffle House serves a consistent breakfast.

The bathroom needs some work. Literally, needs some work.

they are very friendly and helpful. I needed a room change and they were very helpful. they are nice people and very helpful;. I enjoyed my stay!

The bathroom was in bad shape…. Rust and growth in the bathtub the toilet water didn’t work had to pour water into it to flush, and the sink faucet wasn’t sealed properly

I like NOTHING, nothing worked, people were ignorant, and no coffee what-so-ever in the entire building.

Property is disgusting. Paid for a "premium" room and got a room literally in a basement. Lights did not work when I walked in. Used cell phone light to see where I was going, immediately found smashed food and bugs on the floor. Dogs constantly barking in adjacent units. Chunk of wood wedged in sliding window as a makeshift lock. Complained immediately to clerk, she said these issues "weren't their fault" and refused to cancel my stay. Claimed she did not have permission to offer refunds. Took my room key but refused to give me any paperwork. Called manager who came in and said "I don't need any paperwork because they have cameras". Had Expedia call to authorize a cancellation of my booking (which I had made only three hours prior) but they refused to grant it. Explained I would need to file incident report with the police if they refused to give me proper documentation of my transaction. They didn't care. Police were unable to convince owner to issue the refund or to even write acknowledgement that I wasn't staying there. Expedia told me they normally cannot issue refund in this scenario except for how rude and unreasonable the operator was when they spoke, so I got a 100% refund but I was lucky to get it. DO NOT STAY HERE unless saving $10 is your only way to survive and you are willing to have very, very low standards. You are 100% GUARANTEED to be disappointed and this operator will give you NOTHING back once you book. You've been warned.

Property is disgusting. Paid for a "premium" room and got a room literally in a basement. Lights did not work when I walked in. Used cell phone light to see where I was going, immediately found smashed food and bugs on the floor. Dogs constantly barking in adjacent units. Chunk of wood wedged in sliding window as a makeshift lock. Complained immediately to clerk, she said these issues "weren't their fault" and refused to cancel my stay. Claimed she did not have permission to offer refunds. Took my room key but refused to give me any paperwork. Called manager who came in and said "I don't need any paperwork because they have cameras". Had Expedia call to authorize a cancellation of my booking (which I had made only three hours prior) but they refused to grant it. Explained I would need to file incident report with the police if they refused to give me proper documentation of my transaction. They didn't care. Police were unable to convince owner to issue the refund or to even write acknowledgement that I wasn't staying there. Expedia told me they normally cannot issue refund in this scenario except for how rude and unreasonable the operator was when they spoke, so I got a 100% refund but I was lucky to get it. DO NOT STAY HERE unless saving $10 is your only way to survive and you are willing to have very, very low standards. You are 100% GUARANTEED to be disappointed and this operator will give you NOTHING back once you book. You've been warned.