SureStay Plus Hotel by Best Western Grand Island

Not the cleanest. Won’t stay here again

Reception was very nice and welcoming. The hotel had a nice breakfast.

Front desk person was rude!! And there was not elevator.

The woman who checked me in was lovely. Very accommodating and sweet and had pleasant, clear conversation. The room itself was alongside the pool and clean however the bathroom was very small, it was very humid in the room and hard to get to cool down and the beds were not very comfortable. Overall though it was a pleasant stay. My son had a good time in the pool too.

Great service!

Front desk clerk insisted I leave my entire license plate number. I already provided make, model and county (Neb plate). When I said really? You think you have another person from my county here? (I live in a very remote park of the state), she told me I could stay somewhere else. I told her I would next time. The only locally plated car in the parking lot was taking up 2 parking spaces right in front. Pretty sure it was the clerk’s car. Professional appearance must not be a priority here based on her outfit, nose ring, tattoos and hair color. Funny smudges on bedspread. Pretty sure there is a drop of blood under the sink.

Great price. Comfortable room, beds, and air conditioning. Friendly staff, very responsive

It is a bare bones location with excellent staff and care to make it the best it can be. Room was clean and equipped. Hotel was quiet. Desk staff were very welcoming. Pool looked well kept, but we did not swim. We also slept through breakfast so I can’t comment on that. Breakfast room looked equipped to deliver a good breakfast and we could get fruit and yogurt even though we were late. This was great value for the money spent.