Super 8 by Wyndham Dodgeville

This property does not have a working elevator.

Easy check in.

The rooms were ok but the hallway could give you lung cancer from the smell of cigarette smoke. I fell on the stairs because of the dim lighting and the carpet on the stairs and landing match and very hard to see the steps.

Normal

Gross toilets, paper thin walls

I would stay here again. Comfortable and what I needed for a last minute overnight stay

Price was right.

Horrible

***PLEASE SHARE, FALSE POLICE REPORTING*** I am a permanently disabled African American male, Horrible experience. Very poor incompetent management. Very disrespectful and unapologetically. Filed a civil rights complaint with the state and I am seeking legal counsel siting state Discrimination in Public Places of Accommodation or Amusement. Staff member called the Dodgeville Police Department and FALSELY reported that I was violent and cussing. I asked for assistance with the television in the room I booked and 3 hours later it's still not working and the staff (husband and wife) treated me and my significant other like we were nothing then. There was no customer service no name tag, no identifying article. Apparently they living at the Super 8. The manger was injury to insult. Condescending, unapologetic inconsiderate of my time. No hospitality. The all need to be fired. Shell refused to give me a refund. I have her recorded telling me no because I asked her to respect our time and be hospitable. It's not the customers fault who works how long or when or if the staff is tired. The manager Tammy, should not be working in hospitality. She gave me a play by play personal video narration (she was not concerned about her employee FALSELY report on a customer in order to manipulate police power or get back to sleep) of my activities while I was there. She down plays for inconvenience and told me she has video of my hand moving aggressively. Just read the photo. Please contact me for video. My family has been enjoying wyhdamn vacation since 1991, in fact I will be heading to the Sedona AZ resort this year. I can't believe the level or lack of professionalism and a basic understanding of the customer service industry. I intend to raise hell until things are changed after this abuse of police power by FALSE reporting. FALSE POLICE REPORTING is a crime. WE did not deserve anything that happened.

The staff were very nice, our room was outdated but clean. Two things that were a little upsetting, it smelt like someone was smoking cigars inside on the 2nd floor and the hot tub was out of order.

I wasn't impressed with the cleanness of this hotel. The steps going upstairs were dirty and needed vacuum badly. The furniture was dusty. Toilet seat was very loose.