Super 8 by Wyndham Marshall MN

No breakfast, air fresheners throughout the hotel to cover up a musty smell

The breakfast was not as good as I expected from other places

Great staff. Deteriorating facilities.

Dear Super Eight Management, I am writing to express my extreme dissatisfaction with my recent stay at your hotel from June 15 to June 21. My husband, our two-year-old daughter, and I were deeply uncomfortable due to a persistent issue with the air conditioning in our room. Despite the AC unit being replaced during our stay, the problem persisted. The front desk was informed that the new unit was not effective, and our room consistently remained above 80°F. The heat was unbearable, particularly on our last night, for which we paid $123. While we were offered a room change, it was at 11 PM, which was too late for us to move all our belongings, especially with a young child. We were not offered an alternative time to move. We had also mentioned that air was coming out of the window because it was missing a panel of glass, which we also reported to the front desk. The lack of a functional air conditioner was not only an inconvenience but also directly impacted my health. I have a medical condition that makes me susceptible to illness when exposed to heat for prolonged periods. The excessive heat in the room caused me to experience what I believe was heat exhaustion, requiring me to seek hospital care. My husband also communicated the severity of the heat to the front desk, only to be dismissed with a comment about the outside temperature and an assurance that the new AC should be working. Unfortunately, the situation only worsened after the replacement. I kindly request some form of compensation for the significant discomfort, disruption to our family's stay, and the direct impact on my health. Thank you for your time and consideration of this matter. Sincerely, Monica Solis

Lobby smelled of weed every evening. Room cleanliness was fine.

Very outdated hotel

Great location to local restaurants & shopping

Outside area seems sketchy. Gentlemen checking us in was nice and friendly. Our room was updated. Beds were comfy. We’d stay here again.

Good location and friendly staff