Super 8 by Wyndham Rockford I-90 Casino District

When first arrived. The toilet in the bathroom was loose and the room that they assigned us. So then I had to go back down to the front desk and to request a new room so that we will have a working toilet. I also talked with the front desk manager about possibly only staying one day. She said that'll be fine. I would just need to check out in the morning and then they would refund me my money for the second day. It has been 2 weeks almost and I'm still trying to get my refund. The staff at the desk has been very rude and strangely every time I call the manager is not there.

Door didn't lock properly

The moldy bathroom was gross, the hallways smelled like an ashtray. We were exhausted so we slept fine but eeew

When I first called to confirm my reservation, they told me they did not have me on file (I had two rooms!) and they were booked solid; eventually the found my reservation. The place initially looks clean, but it was not. Our feet and socks were gross from walking around our rooms without shoes on. Each room did not have a shower curtain in it, I asked the front desk for one, he told me I needed to wait until room service came in, and the shower curtains were never brought to either room. Breakfast in the morning was nothing more than coffee, yogurt, and a waffle maker. I would not stay here again.

Better breakfast options. Regular House Keeping would be nice.

Very bad experience. Sink and counter were very dirty and not cleaned and there were bugs. No tv remote, no ice bucket, no waste basket, shower curtain is about to fall off wall, walls are very dirty. One lamp is leaning over and about to fall. The lamps beside bed one is missing its lamp shade and the other is all broke up. Micro wave blows circuit when you try to use it. There is more but i think you have the idea.

Nothing

Everything

Had a nice quiet stay. The room was clean and larger than i thought. It was a very comfortable stay and would stay again.