Quality Inn Chesapeake - Greenbrier

bathroom door 和TV remove are broken，no shampoo，

I normally have a good visit, but this time not so much. I advised the service desk that my room had no TV service and this matter was not addressed nor did I have housekeeping my whole stay of 5days.

You could tell if they were trying to renovate the property. The carpets were filthy. The floor is even in the room were dirty. I spilled some water on the floor. I grabbed a hand towel to clean it up and the white towel was brown from the dirt on the floor. Ask for the room to be cleaned and afterwards the floor was still dirty. There was also a missing smoke detector. I reported it twice to the desk and it still had not been replaced before I left the hotel. The clerks and Front Desk personnel were very polite.

No elevator. Would have to carry bags up the steps but finally the filled up first floor suddenly had a room available. Room was clean but the heating cooling really didn’t put out enough cool air. Waffles and bagels and cold cereal only offered.

The room was comfortable, clean, large enough, with enough towels, though we asked for more and got them easily; the service was friendly and the breakfast was adequate. We enjoyed our stay and would go back, but the bathroom sink faucet was loose and would turn when turning it on/off.

I was out of state on the day of stay, i requested a cancelation but never was refunded,

My room was clean and comfortable, the bathroom was bright and well lit, and the bed was amazing — I slept so well. Overall, a great experience

The only downside was that one of my towels had a large dryer spot on it.

Some of the lights were not working. There were no clean towels and rags. I had to wait an hour after check in. The TV wasn’t working. Had to wait for that to get fixed. Floor caved in by the wall. Floor had hair leaves dirt etc as if it had not even been swept. Parking was convenient. They supply shampoo conditioner and lotion but no kind of soap available in the entire hotel. They only have 1 house keeper.

No iron or ironing board. When I went to the front desk and asked for them they gave me an iron and said they don't have ironing boards. Lol No coffee maker in room and went down to the lobby early morning they had no coffee brewing. I was told it would be thirty minutes before they have it. Bathtub was very slippery with nothing to hold on to. Why? Hotel was very noisy. Will never stay there again. Housekeeper was doing her best.