Super 8 by Wyndham Kerrville TX

It was in a convenient location.

The stairways up looked a little sketchy, had tape on the stair floors, the bathroom was bad, the bathtub was dirty, the water would not go down, the shower head was like falling off, you could not adjust it because the whole pipe would move, there was very low pressure water both in the shower and the sink.

It was conveniently located to the Texas Lions Camp which was the purpose of our visit. The manager was very kind and resolved and issue I had during my stay. Breakfast was great!

It was a bit tricky to navigate and the staff wasn't super helpful. I was charged for my room and the staff at the time said the payment was declined. I showed her the transaction on my bank account and she assured me I was wrong and it hadn't processed. Well the next day, I called the bank and transaction indeed cleared. I spoke to another lady who was very rude and could not understand why I was frustrated with the whole transaction. The manager assured me that the transaction cleared but didn't reflect in their system. While I did receive a refund, the whole thing could have been avoided if the first staff member listened to me. They did try to process the transaction 6 more times.

Didn't want N/A

Exit of rooms Rooms were external.

Older property, in going construction

The location was good the sheets were clean and the bed was comfortable

The gentleman at the front desk was not very friendly. The pool was full of floating black long hair and the pool deck had dead roaches on it. The carpet in the room was heavily stained and the walls had splattered residue on them.

When Wyndham gets finished with the remodel, it will be phenomenal. Good TV. Hot water came on immediately. The maid was quick and efficient.

Shower dripped. Just needed painting in a few places.