Red Roof Inn Raleigh Northeast - Downtown

Too much smoke

Absolutely do not recommend staying here. We booked a stay 6/20/25, checking out 6/23/25 through Expedia.The morning of 6/21/25, we called the front desk and let them know the door was extremely difficult to open and close, and they said they would let maintenance know(we have two young children and this was not just a inconvenience but a safety issue). We also requested housekeeping and was told they do housekeeping everyday so we were all set. Also requested extra towels and washcloths,as there wasn't enough for the 4 people (all were on the reservation) in the room. When we came back the night of 6/21, we discovered that none of the issues brought up to the front desk were taken care of. The door was still extremely hard to open and close, room wasn't clean, no clean towels. Went to front desk and the woman at the front desk said there was no maintenance, no housekeeping but she could give us a few towels after we bring the dirty ones( one of the clean ones she gave was dirty). We left and went to another hotel because of the door issue, and only stayed 1 of the 3 nights. Requested a refund for the 2 nights we didn't stay and they refused because they claimed we didn't bring up issues(this is a lie, as we brought up the morning of 6/21). Then they tried say ok then it's denied because they offered another room(another lie, we were not).

The area is not safe. As soon as I walked in to check in there was a crackhead at the front desk. I did not feel comfortable staying there as a woman traveling alone with my child

Rude staff

Overall it wasn't terrible. It was only for one night and we were there for a concert, so we didn't spend much time at the hotel. The area seemed like it wasn't the best part of town. We heard sirens all night long (though there is a hospital not too far away). I did see bugs in the bathroom. And on one of the beds, one of the pillow cases was definitely dirty and the sheets were not the cleanest. The blankets were extremely thin, if you could even call it a blanket.

The room was no smoking and smell like someone was smoking in the room

Nice and quiet hotel

dint like the stay

Very nice

The room was spotless, modern, and very comfortable. The bed was cozy, the bathroom was well-maintained, and everything felt fresh and inviting