Super 8 by Wyndham Bellingham Airport/Ferndale

Shower was not working

Worst stay out of town ever! It was a Super 8 so I wasn't expecting luxury however I also wasn't expecting a dirty, unsafe room. I was traveling with my teenage daughter, I checked in and went to the room. The moment i walked in i knew it wasn't going to be good. The smell of urine was horrible, there were dead bugs on the bathroom counter and the door lock was broken. I went back down to the front desk and the clerk was less than friendly or understanding. I told him i felt unsafe in that room without a top lock and his response was "oh it's ok we've never had anything bad Halen l happen here" Unacceptable! I told him about the smell and he told me that it wasn't a pet room so it couldn't smell. I told him about the dead bugs. I asked him for a different room and his response was "you can check out but I won't refund you". We were there for a family event and it was late. After again telling him I felt unsafe he finally agreed to give me another room. The TV didn't work, there was mold in the bathroom, the faucet was broken and kept falling off in my hands any time we washed our hands. I wouldn't ever stay again and if i could've gotten a different place to stay i most definitely would've changed my reservation!!

Slowest check-in ever. Rooms smell bad. Room floors scratched up. Ceiling stained. Pool empty.

It’s an older building but they’re keeping it clean and useable as a place to stay. Kids were sad the pool was undergoing repairs. Places to eat close by. Customer service was very good all hours of the day

It smelled like Mold, it houses homeless people, it is know for bed bugs and cockroaches and I had to request a full refund due to how bad the smell of mold was it made you want to vomit as soon as you walked in. Not a healthy clean place at all.

What i did

This hotel stay was a total disappointment. I specifically booked this hotel as it clearly stated it had a functional and working pool (which my kiddo was so excited about) only to show up to find that it was bone dry and under construction. Upon booking, this should have been communicated that construction was occurring and that some amenities were not available. Had I known, I would have booked somewhere else. The room itself was also mediocre. A broken light fixture to the left of the bed, no TV remote to properly watch (you could get up and change channels on the side of the TV), a ridiculously loud fan in the washroom that automatically turns on with the light, and extremely dated furniture and related linens. It would be appreciated if the hotel would work with Expedia to not only update/modify their listing but also remedy this situation with a discount (or similar) rectify the misrepresentation of the stay.

The carpet in the elevator was filthy. All the trash cans in the area that you eat were full with stuff spilled on them and not cleaned. I would not eat in that place. I’m not sure I would want my name on this motel.

I'm glad we only stayed one night. One bedspread was torn and the other had food on it making me wonder if it had been washed. Otherwise, it was an okay stay for a budget hotel. I've stayed at other Super 8's before with better experiences, so I would stay at another Super 8 again. Just not this one.

Average