Motel 6 Charlotte, NC - Northlake

The property needs to be updated my room smell like smoke there were numerous dogs that kept barking the floors were dirty guests were loud going up and down the steps the ice machine was in the back of the building and there is no light fixtures the only reason why I did not complain is because of the price for 5 days My housekeeper was great she came by every single day and asked that I need anything she was very attentive and that's what saved my stay Innovation there is no refrigerator or microwave in the room they offered me to upgrade to Motel 6 Studio but it was a significant up charge but with no continental breakfast

My room met my needs. Staff was generally very helpful. Particularly Cynthia and Tara.

The trash bin at the dog park was full to over-flowing the three days I stayed even though I mentioned it to staff daily. Someone vomited at the bottom of the stairwell outside my a couple of doors down from my room. When I brought to staff's attention he said he was it, but it was still there two days later.

I thought I already responded to this request. Overall, I am satisfied with my stay.

My complaints are that being a pet friendly hotel, they failed to empty the trash container provided at the pet area. It was over flowing when I got there and was overflowing when I left three days later even though I brought it to staff's attention three times. Plus unsightly abandoned toilets were sitting nearby. I also brought to staff's attention that someone had vomited and the bottom of the stairwell outside my door. One staff person said, "I saw that", yet it was never cleaned up. My room served it's purpose, it was clean and staff was respectful and helpful with the exception of what I've already mentioned.

Housekeepers are very helpful no complaints

Clean room,service anytime needed

room appeared clean and bed was comfortable

I didn't like not having a fridge or microwave or clear place to get ice - and there wasn't any shampoo or conditioner and I didn't bring any

Close to food areas

Everything, the room the noise,the lack of cleaning and also the bathroom.. just everything