Super 8 by Wyndham Beresford

The beds are comfortable

They had broken doors the juice from the breakfast nook tasted awful they had like no variety for breakfast the vending machine had cardboard in it for her to get your snacks and plus they almost charged us double

To begin, there was no one at the desk. I had to call a number, per the sign by the phone, and it rang in the back office. The office door was open, and it was totally dark. No one was back there working. Sleeping, I'm sure. Taking an afternoon nap, I'm sure, but definitely not working. That attendant was also very unfriendly. Now, I acknowledge early check-in is not an entitlement. It is not a right. However, I travel a lot, and I have never been denied early check-in. I especially have never been told there was a $30 charge for early check-in. Unbelievable! Further, I had requested a king. I have no problem with two queens, and I have accepted that many times elsewhere. I just thought I would free up that double queen room for others. So, after getting a late lunch while I waited until the official check-in time, I go to check in and I'm told my room with a king is not ready yet. So, I was denied early check-in and come back only to be denied the room I requested. I was given the excuse of someone showing up late for work, but that's no excuse to a paying customer. I was also very disappointed there are no in-room coffee makers. It is annoying to me I have to go out the lobby and MAYBE be able to get some coffee. I say maybe because, believe it or not, well into the posted breakfast hours, at 7am, the coffee bullet was empty and there was NO ONE attending to business there. Moving forward, I will sleep in a ditch before I stay at another Super 8.

I was charged for $9.99 weeks after I stayed at the Hotel. I am filing for Fraud charges with my credit card company

Location because it was the only hotel in the area and we were in the middles of a huge storm.

Sorry we walked in and got to the room didn’t sit on anything stayed 45 minutes. It wasn’t clean and I wasn’t going to chance sleeping on the bed. We took our chances and drove to Sioux fall in a really bad storm.

Juice machine broken for whole week. Most days no oatmeal was available. Basically waffle or toast no sweet rolls or bagels. The same sorry looking apples and 2 cereals. Really dont understand why the same people have been allowed to run the motel for so long. Unfriendly and he likes to make out he dont know english to well but we know he does. Front desk very seldom staffed.

The breakfast was good and area was clean. The room was clean along with clean towels.

Not good

Mainly oatmeal