Rodeway Inn & Suites near Outlet Mall - Asheville

n/a

Location is good. Room was clean.

No one was monitoring the front desk when we arrived for almost 10 minutes. I had to walk around to find employee. Says a "No Smoking" facility but people are allowed to smoke next to the front door causing the facility to smell like an 80s bowling alley. Stairwell needs a good cleaning. Said it would sleep 5 but did not have a couch or cot available. One had to sleep on the floor.

Location was great, convenient to outlet mall, Biltmore, etc.

The TV worked, didn't work, worked, etc. No hairdryer, requested additional pillows were told "we don't have any". Had to request clean towels and our room was never cleaned the entire stay.

Nothing

Transits at entrance of door i didn't feel. I had bed bugs in my room 😑

The room was clean.

The parking lot was like a horror movie. There were all kinds of individuals in the parking lot, I didn’t feel safe at all leaving my car in the parking lot with anything in it. I was being watched when I arrived, in a poorly lit parking lot. I parked up half a mile from the hotel to feel like my vehicle wouldn’t be broken into. There was visible prostitution being offered, drug deals happening, dogs all over the hotel, staff had undressed babies in their arms while “checking me in”, and the gentlemen who was working alongside her was extremely rude. I didn’t even dare to see what was on offer in the morning. During a power outage, the only “leadership” was a young girl being berated by a “manager” who was ordering over the phone. My friend and I felt endangered, unsafe, and questioned staying in the car at the local Walmart over this experience. The morning staff were equally as rude when I asked about compensation for not being able to check in until 2am. Once we got to our room, the noise all night was enough to keep a hypersomniac awake - barking from the hotel, car horns, people shouting in the lobby - ALL NIGHT LONG. Other than that it was great.