Quality Inn & Suites Columbus West - Hilliard

The young man who checked us in was very nice and informative. He told us where restaurants were, how long they stayed open, and even talked to us about the concert we were going to. I liked him. The breakfast was ok, not much of a variety but there is food. Although there is a waffle house right next to it, that is where my kid wanted to eat. I did grab a muffin and yogurt from hotel. Both was good.

I always check any bed for bed bugs. There were no bed bugs and the sheets were all clean no stains. But when i pulled the mattress away from the wall there was a large amount of hair and food crumbs. I even saw a 1/2 of a pepperoni. So that wasn't appealing but not a make or break deal. After our concert we came back to park and there was literally 1 spot left. I remember the guy said that there was 1 parking spot for every room, so hopefully there will not be 2 cars to 1 room because there will be no room for the last car. Guess what we were the last car. It was a very tight squeeze to park and no easy to get into. So more parking would have been appreciated.

location to our event

we arrived 2 hours early from out of town and wanted to see if we could just check in and staff wanted to charge 40.00 for early check in. Then staff wanted to see how much I made on booking. com and then tried to get me to pay extra for some tax. there was no toilet paper holder in the bathroom even though the bracket to hold it was there. There was no shampoo in the bathroom and when I went to ask for some the staff looked at me like of course there is shampoo in the shower on the wall. There was no bracket to even hold shampoo in the shower. Breakfast was very minimal and my cousin who got the scrambled eggs took 1 bite and threw them away.

Elevator interior needs renovation. Bed and pillows were in poor condition. Breakfast left much to be desired.

Bed was comfy, room was clean but had odd smell may have been some air freshner, we just didn't care for. View yuck, of dumpster shed, kept drapes closed. Btw they were pinned with binder clips, not attractive. We aren't fussy but wouldn't return.

It was a very last minute booking and I'm glad they had an opening. The beds were comfortable. There was an issue with the internet/ being able to get a key card right away but within a half hour it was fixed. The breakfast was just okay.