Super 8 by Wyndham Lynchburg VA

The place was dirty and smelled terrible, the guy at the front desk was very rude. I rented a jacuzzi suite and he tried to give me another room that was not equal or even close to what the pictures show! Very bad experience, I couldn’t wait to leave, then he only refunded a partial refund of when I paid more and said it would take 5-7 businesses days to recover my money.

Room didnt look like it was cleaned what so ever and the room was way overpriced to be that nasty and the manager did nothing to resolve the issue. Had to go out and buy my own cleaning supplies.

I was visiting grandchildren. The room was adequate at best. The room was clean but very dated. The key cards didn’t work properly. The front desk staff were very friendly and accommodating which made the stay a pleasant one

The comforter had blood spots on it and holes, the sheet looked like someone used a ink pen or marker on it to draw, the tv screen was busted and took the staff over 3 hours to get another tv and it kept loosing signal every 5 min the whole time we were there plus the tv remote wouldn't work w the tv, had 2 drain plugs for jacuzzi tub and neither worked so the water kept leaking out, seemed like a room full of kids was above us running all night.. Talked to management and was supposed to get some money refunded but the guy that ran the place lied directly to our faces and it's been a week since check out and no discount/ refund. Even have pictures of everything.

everything

Well, when we arrived the lights were off in the lobby which were a little bit sketchy.... I got over it.. checked into our room. The iron and the ironing board were missing on the wall. The coffee pot was missing... Woke up in the morning to go to The breakfast bar. It was pretty bare but not really a complaint. The coffee was fresh so that was good..... Went back to the room. Turned the lights on realized that there was mold on the lamp shades throughout the room. The toilet was loose on the floor. The towel rack and the shower curtain rack looked like they had been ripped out. There was holes in the ceiling haphazard paint job throughout the room. The one of the beds was a little off kilter. The sink was coming off the wall in the bathroom and the hair dryer was missing and everything had been kind of lathered and multiple colors of paint come to find out talking to the nice people that work there that I guess one of the rooms down the hall one had a sprinkler system flood that room and I guess other adjacent rooms which I guess may have been one of ours which explains why the carpet was brand new but there was corrosion on all the lamps that were made of stainless steel by the way and the beds were not very comfortable at all.... I never complain about hotel rooms and this is the first time in my entire life that I actually went to the front desk and I didn't start off with a complaint.

Our room needed some maintenance! The Receptacle in the bathroom did not work. One bed was a queen & one bed was a full (unlike the description). The door was "out of square" and took effort to pull or push shut. We had to ask for wash cloths, soap, and shampoo.

We were in Lynchburg to visit Liberty University for my daughter. My older son had attended LU so when booking I thought I had stayed at this hotel before. This hotel is super convenient to the college. But once I arrived I quickly realized I had never been here. Before getting to the room we were informed the elevator was broken. I thought they were working on it. But no, it was down the 2 days we were there with no signs of being fixed. We were on the 3rd floor so it was a hike with our luggage, but doable. Once to our room we found both our door cards did not work. I had to go back down, get new cards, climb back up the stairs to discover only one card worked. So I decided I’d deal with an extra card the next day. We walk into the room to be punched in the face with an odor I can only describes as maybe a sports cream. It remained our whole stay. In the bathroom the switch for the exhaust did not work leaving everything feeling damp. There was no toilet paper holder. So toilet paper just sat wherever you placed it. There were only 2 paper thin towels provided, no hand towel, no wash cloth. Then there was no place to hang the towels. The bed was ok in comfort. But there was only a fitted sheet and top sheet. There was a cover but paper thin no warmth. And we needed the air on as the room was humid. There was no happy medium. I’m not a germaphob. But this place creeped me out!!! I will not return.

The location is ideal for people needing a place to spend a night or two while in town for an event at the college or en-route to another nearby location, as we were. Rooms are reasonably priced, with complimentary breakfast. Wide variety of eateries within walking distance of the hotel. Safe neighborhood due to the college campus & campus security. Well-lighted parking lot. Pets are welcome. Friendly, helpful staff.

My son & I & his ESA dog were traveling thru town on our way to a destination 2hrs. N. of here on a peak leaf weekend. We decided to spend an extra night in Lynchburg to explore the area. Super 8 is pet-friendly & rates are economical. The first night we turned out the light to go to sleep and the TV went off and when we went to turn it back on it gave us a message that said it was “locked”. It took most of my evening to deal with this issue just to be able to watch the World Series Game 2. Now I’m spending even more time to tell you what happened and for what compensation?