Knights Inn & Suites Dublin

When you walk in the lobby, a smell of mold or dirty trash greets you at the door. Hotel is outdated and run down. The bathroom in our room was was all rusted and the toilet seat looked worse than a gas station bathroom. The AC, phone, and lights didnt work only one light in our room worked. When i went to complain to the front desk staff about the AC her first reply was "i dont know what to tell you guys" i assume this is because they were fully booked. She called an owner and passed me the phone, he began to ask me what is wrong with the AC, if only i worked for an AC company. He then came to the room and started to mess with AC after about 7 minutes i speak up and say that i had been messing with the AC for about 15 minutes before calling you, face it. Its not working can you move us to a new room. He continued to mess with the AC and doesnt say a word keeps pressing buttons on ac..... I speak up and say hello why are you ignoring me this is unprofessional. He then says that we have too many complaints that he will refund our money and we can go. This was 1230am we just got in from the Virginia Tech games, no other rooms in the area we had to drive 4 hours home. I have a video of the ac but the site will not let me upload videos. This location is poorly owned.

Unfortunately, the room really really really stink. I got a non-smoking room, but it was right next to a smoking room. People were smoking in the hallways walking around and everything just stank. The room also smelled really musty. It was fine for what it was checked in late checked out early, but would not stay here again. Staff was very friendly, and I think if I made a stink, they would have done something about it, but you get what you pay for and honestly, I was too tired to do anything but crash.

Room was clean but didn’t have microwave in room. Had to go to desk to get one. Also the reservation was for a smoking room. They gave us non smoking. When I said what we reserved for they said theirs showed non smoking. I showed my order on the phone and was told that room was already reserved for someone else. I spent good money in wanting that room. We had it at a previous stay. Was very disappointed. Debating what to do next time since we go that way every 3 months for my husbands back injections. Would love to hear your feedback

It was ok. Very basic.

The basin faucet leaked in a steady stream. The bathtub faucet handle was falling off, only the top plug worked on every outlet. We had to unplug the lamps in order to charge devices. They supplied one tiny tube of shampoo for 2 people for 4 nights. The coffee pot was dirty.

The hallways smelled a little bit. The sink in the bathroom didn’t shut off. It dripped all night.

I didn't eat breakfast. The location was great.

There is a weird smell in the hallway, right off the lobby.

Bed was good the breakfast was good .

The tolice was broken.

Booked there thinking I was getting a jetted tub because the pictures for that room showed it.