Comfort Inn Avon-Indianapolis West

Friendliness of the front deask

The breakfast was perfect! Cinnamon waffles, eggs and sausage and apple juce! That’s all I needed for an included breakfast. The facility seemed clean for the age. The bed and pillows were comfortable.

The building is definitely old and has been through a couple remodels. So doors didn’t shut completely on the bathroom without some persuasion and some outlets and light switches didn’t work.

There was trash between the mattress and boxspring. They overbooked the king bed rooms so me and my partner got downgraded to 2 queens. The blanket had a tear in it. The front desk worker charged my card without my permission whole I was checking to see if I already paid online.

Very Good - food was great - our service personal in the breakfast area was wonderful, forgot to get her name.

Great 👍

None

The only good thing was that we didn't have far to drive to the wedding reception. Other than that, our stay was pretty poor.

No housekeeping, we never saw a person cleaning. No one emptied trash, or replenished towels, etc., while we gone during the day, Was supposed to have a pool, they did not. My son and daughter both called the facility two months prior to our stay and was told there was a swim pool. When we get there, told it hasn't worked in 6 six years then lied by telling us we could go down the road to a "sister" hotel and swim there. We found out that wasn't true. My son cancelled his room that I had paid for, hotel said they would refund two nights but charged me for all three nights. The bedding was old, stained. Mattresses were old, awful to sleep on.