Clarion Inn Columbia Airport

Shady property, no hot water, cigarette burn holes in the chests, the whole place is nasty. Pay more and go anywhere else

I booked this hotel expecting the basics. The first room I was in had mould all over the wall next to the closet, the Tv didn’t work and when I tried to phone the front desk the phone wouldn’t work either and there was someone’s leftover takeout in the fridge. The gentleman at the front was very polite and apologetic and switched me rooms. The next room the TV did not work and there was one pillow with black stains on it. I tried to shower but the water was luke warm at best. The next morning the woman at the counter stated that they were having problems with a lot of the TVs and that to get hot water we should have let it run for 10 minutes first. Very unfortunate.

Very professional

Horrible experience the ONE staff person they have is the rudest nastiest person I have ever dealt with. Not only did she just walk into my room whenever she felt like it I wasn't given towels or tissue or a vacuum for the entire month I was there . I don't understand how choice allows her to work for them. I'm not the only one who had issues with her.she had me in tears several times. Choice do better get rid of that miserable woman!±

Room was very clean, beds were very comfortable, 830am we went in for the breakfast, only thing that was there was 2 mini muffins and cereal. there’s no elevator so if stairs are not easy for you, I would for sure request for lower level, For a one night stay it’s great and there are many things right down the street

Staff was extremely rude. Breakfast was poor. It consisted of Waffles (only hot food) muffins and cereal. One of my rooms door had gotten stuck and it took forever to get back into the room.

DO NOT stay here. We arrived 11pm after driving the entire day, had booked 2 rooms for a family of 7. Check-in was easy. Soon after we entered our 1st-floor rooms, my son came running from his room - he pulled back the sheets and found 2 spiders in the bed. We then checked our beds and there were also spiders, including a web behind one pillow against the headboard! Spiders were found nearly everywhere!! Skinny little things but still. We packed back up, complained, and were given 2 new rooms on the 2nd floor. [While we waited, a couple was also given a new room, no idea why. After we were serviced, the man behind us complained that there was no water.] We inspected carefully and didn't find spiders so we agreed to stay since it was so late. My son realized he didn't have water with him and went to the vending machine - he selected water and was given an expired Fanta - the office exchanged it for water. After we settled and were about to go to bed, my son texted a photo of a roach on the lamp beside his bed. At this point we were so exhausted and it was after midnight so I told him and all to check for bugs once more before going to bed, all food in fridge, etc. and we slept without known issue. In the morning we saw that the towel across the tub was heavily stained, and the towels on the rack were completely worn with holes. We decided to just leave and be done with this place. Bought our own breakfast. Check recent reviews not just the rating - lesson learned!

It was overall a nice stay but we were disappointed that the pool was closed

Where do I start? The first issue I had was check-in. I sat in the lobby for about 25 minutes before anybody came to the check-in desk. The first room I received was utterly unsanitary. It was filled with flies and it smelled like old cigarettes. I requested another Room, I was moved to a different level of the establishment. The new room was slightly better, but I noticed dead bugs on the walls. I was only in town for one night so I gave the room the old college try,before turning into Sleep I noticed a roach run across the adjacent bed! It was late, so I didn’t even change out of my clothes and I tried to go to sleep unfortunately, I wasn’t able to sleep comfortably and could not wait until daybreak to leave that establishment as fast as I could. and I will most definitely never stay at one of those accommodations ever again!

The property was dirty, the phone didn't work in the room