Holiday Inn Express Hotels & Suites Greenville-Spartanburg/Duncan by IHG

Close proximity to many restaurants. Helpful friendly staff. Clean property

Bed was comfortable and room was very clean

I didn't like the fact that I was told on the phone there was a $75 nonrefundable pet deposit. But I found out later it was $50. That is much too high. Most hotels charge a fee per night of $25-35 dollars. Which is fine for just a one night stay. Maybe employees need to give out the correct information. And possibly lower the fee for having your pet being with you. Because of being given the wrong information I had to be the night without my therapy pet. And she had to stay with family.

I really wish Expedia had it listed on their site that the hot tub was under maintenance so was not operating , being completely remodeled. We booked mainly to have this feature during the cold evening. Front desk was nice. Wish Expedia made it aware to its customers. Otherwise the rooms were good and clean

Breakfast was very good

Toilet did not work the first night, and front desk clerk had to come up and look at it. After that, we did not sleep well.And I asked for a refund for that night

Just what the doctor needed

clean place, friendly staff

The room was very large, the bath was fully renovated. The bedroom, kitchen and living room were not renovated and I personally do not like carpet anymore in hotels. furniture was old and carpet seemed clean but I felt some allergy during the night. Replacing the carpet by a hard floor is my recommendation.

It was an amazing stay. Staff was so kind and friendly. Room was clean and the Bed was so comfortable. I HIGHLY recommend to stay here.

It was super clean, comfy beds and super nice staff

The price couldve been a little cheaper considering the location. Not much entertainment in the town where it was located for such a high price.