Vacation Village at Weston, Fort Lauderdale

Leaving

Just about everything, rooms were awful, smelled, moldy, staff was horrible, elevators had missing buttons that had been pushed out, like the entire place was a mess! The pictures are nothing like it is in person!

The pool area

Overbooked and wasn’t compensated for the room we originally wanted

The property is very very nice. The value was exceptional for the room. We stayed 2 nights and it was a full 1 bedroom condo with a kitchen. It is an event at Registration and then going to find where your condo is. The gentleman at the front desk did direct me to the wrong building so it was time consuming as I had to go hunt down my room in another building. Our bathroom sinks were both clogged which housekeeping should of flagged that repair before we went to the room. Also, the air conditioner was loud when it turned on and off all night. I could sleep in the bedroom with both doors closed but my friend who had the sofa could not sleep due to the noise every 15 minutes all night. Also, this property needs to be drug free. The people below use were heavy marijuana users and the smoke just rose up from their balcony to ours so we couldn't go outside as they were smoking in the morning and at night. I did complain about this but they said they really did not have a policy about drug use on the balconies. Lastly, on checkout morning as I was trying to leave at 7am, all the luggage carts were gone. Apparently it is a thing there that people put the luggage carts in their rooms the night before and keep them all night. That is not fair. It should be first come first serve. Management needs to handle this issue as there were a lot of elderly people struggling to get their things into the cars and elevator. It took me 3 trips up and down the elevator to get my things into my vehicle. Very very time consuming and I'm handicapped as well. Here is a solution: put a GPS on all these carts and fine these people bigtime who keep these luggage carts in their room all night. That will stop this problem. Anyway, on a positive note, the room was a truly great value and the pool was beautiful. Poolside offered tons of chairs, umbrellas, towels, free water and lemonade, and for awhile free ice coffee.

Suite was very well laid out

Nothing

Everything was wonderful

N/A

Cómoda habitación

El cuarto tenia 3 chiripas o mínimo cucarachas, y lo peor es que se llamó varias veces para que trajeran un insecticida y nunca llegó.

All of the staff are very friendly and helpful. Eduardo in Ibis and John Lopez in Crane go above and beyond to help any way they can. The front desk staff remain patient and kind, even when they are dealing with rude guests. The pool staff do a great job with entertainment and keeping the area clean and organized. Their friendly greetings each day at the towel area always made me smile. Rooms are spacious and well-equipped. As mentioned in other reviews, they are very dated. We will be back!

Everything!!