Extended Stay America Suites - Ramsey - Upper Saddle River

Clean property, comfortable and easily accessible

The price is expensive, stay here often and price Keeps increasing every time.

The room was clean and comfortable

The property was noisy slamming door people arguing and walking hard up the room

Staff communicates in angry , impolite tone

Happy Happy :-)

I would like to say it was ok however never got to use the tv it did not work I told you man at front desk nothing was done. They advertise breakfast to go 6am to 9am both days I went out at 7am before heading for work nothing there. I spoke with young lady at front desk and she said oh we ran out. I said both days? Come on really within an hour? I felt like they just didn't care. I would of liked some sort of refund for no tv use during my stay and for the breakfast.

It was in a very convenient place though finding it was a bit difficult.

Our room smelled of smoke. The bed wasn't comfortable. I would not consider what they served breakfast. By the time I got there, which was around 8AM there was no coffee and no granola bars or anything else.

Dirty

Beds were hard as rocks, we weren't able to get clean towel even when we're were told if we brought the old ones down we could get new ones. The elevator was broken and according to another people staying has been down 3 times in as many weeks. Internet seemed to have a fee in order to gain access. Rooms smelt funky.