Extended Stay America Suites - Ramsey - Upper Saddle River

Room was clean. Staff was polite.

Good location. Very clean. Little hard to find and the road its on is a pain there are no left turns ans the turn arounds are about 5 miles apart

Breakfast could be much better

Calling this place "extended stay" is like calling Alcatraz "extended stay". I have never stayed in such a dirty hotel-- and they had the audacity to leave an envelope clearly marked to leave a top for housekeeping! Yeah right. The floor had not been vacuumed, it had dozens of stains, and the ceiling had stains too-- how does that happen? Hand and footprints n the back of the door? Every piece of wood-veneer furniture had the edges of the veneer rubbed off. The TV didn't work and the stand was broken, it was about to fall over the entire time we were there. The whole hotel reeked of marijuana, body odor, and desperation. From the instant we walked in to the moment we left the smell of pot permeated the entire property, legalization notwithstanding the property was marked as nonsmoking, but they must have just meant tobacco. Thanks to sub-par soundproofing (if there even is any) I discovered that this hotel has a front-row seats to the racetrack/drag stip called Route 17. Normal traffic wasn't a problem but the speed demons come out at night and race up and drown the strip into the wee hours. "Breakfast Included" has a very loose meaning apparently, most inexpensive hotels with free breakfast at least have yellow pucks made of eggs and greasy sausage links but all this place had was Nutri Grain bars. I'm told they had plastic-wrapped muffins but they were all gone by 6:45 one morning and by 7 the next. One of the two mornings they hadn't made coffee yet. Thats it. Avoid.

The kitchenette was plus although we did not have a chance to use it. Coffee in the morning. Dog friendly.

The shower curtain rail was hanging off of the wall. No tea or coffee in the room. Breakfast was minimum. The bed was too soft for my liking.

The staff don’t make effort to serve people, it easy for them to just say NO. They are not kind

Breakfast was barebones, breakfast bar, or muffin and coffee. But overall very decent for the money. Love having a full kitchen and refrigerator in the room.