Travelodge by Wyndham Jackson I-40 Exit 82

Nice Wyndham

Stay was fine. Just off a busy street so the traffic noise was a bit much till 10pm. Otherwise great location to get into and back on the road the next morning.

The location and quietness of the facility

This hotel was a disaster. The front office was always locked. You could not efficiently check in (which I had already done online, but was forced to do again) I was made to wait, given a smoking room, was told there was no other rooms available when there was no other cars in the parking lot. I was put in a room right next to the street, there were no towels, there were no linens on the bed, except for a fitted and top sheet, there was no blanket. The bathroom was dirty, with mold, and the bath linens were filthy. They had no ice machine. I went down the next morning to get breakfast, the office is locked. (Shocker) There was no breakfast. The staff was rude and obnoxious. Do yourself a favor, Do not stay here!

Attitudes, for a start. If you’re in the hospitality business, it’s usually a good idea to have a good attitude. These folks obviously did not get the memo.

When I turned down the first three rooms, for the debris in the sheets, brown stains on them, and evidence of previous bug infestations I was told that I needed to find different accommodations, and that I would be refunded -without fee- my entire reservation.

As of three days later, I have yet to be refunded, and my full reservation was debited from my bank account. The Gentleman manning the desk was under the impression that I would not be able to find a clean room in Jackson for the same price. He also stated that because “I have cancelled the reservation, you will not leave review.” The RedRoof approximately two miles north was the same price, with clean sheets.

Very clean, comfortable beds, the front staff owner/manager very cordial and happy person. He was very accommodating for my dog. The room was way better than i anticipated. Would i stay there again yes. Property was quiet too. Excellent value.

Clean room, comfortable bed, and pillows. Frig, MW, TV , clean shower and/ or bath tub. Very pleasant and welcoming owner. It was a little challenging to find in the dark, as there is a new exit that was placed and the new traffic pattern as a result of that. Enjoyed my stay.