Knights Inn Racine

It was really bad, run down stained towels no wastebaskets

The room smelled so bad, the bathtub and sink were filthy. I reserved a king bed and got a two bed queen. The bathroom was filthy . It says they just remodeled it and that's a lie. The rooms and grounds were all dated.

The room could use alot of maintenance

On December 4, 2023, we made a reservation with your hotel for January 19, 2024 to January 27, 2024, after a search through Expedia. When we arrived early on Saturday, January 20, 2024, and arrived at the hotel, we found a totally different hotel than the one we had booked. I proceeded to tell the Front Desk that I didn't like it and that I wouldn't stay there. To whatever it was, he replied that he couldn't do anything because we had a reservation already made and he had to proceed with it. I told him to let me see the room and he told me that I had to pay first. Since we had communication problems, since he did not speak Spanish and I did not speak English, we got a translator to help us. He explained my concern and disappointment, so they agreed to cancel my reservation and charge me for just one night, since it was 3 am and we were extremely tired. They charged me $73.52, which I paid cash. The Front Desk gave me the room key without even explaining where it was. When we entered the room we did not find the following: 1. The front door did not open. 2. The bedspread on the bed, besides being old, had tears from burns. 3. There were cockroaches running in the bathroom. 4. There was no toilet paper. 5. The pillows were torn with the filling outside. 6. Broken and dirty curtains. 7. The bed sheets looked dirty and stained.

Safe and quiet environment

They have roachs bugs they changed my room 2 times n they had roachs I the other room n I still haven’t recovered my refund

The is the dump you do not wanna go. Dirty rooms and broken everything. For around $50 or a tenner more you can get way much better. Never ever again!

Nad service smells very bad

It was literally scary to stay at this property. I didn't even leave my dog in the room while I visited the area. I felt it wasn't safe for man or beast. I stressed the whole stay. Never again.

The water in my shower did not work. No coffee pot, needs dusting. The outside seems like they have been making improvements (large dumpster). The parking lot was clean and recent repair to blacktop had been done. They didn’t have the room available that I requested, so I was given a different one. Employees kids (5 younger ones) running around lobby.