Rodeway Inn San Bernardino - Colton

The check in process took a long time. The hotel couldn't find my reservation. Also they charhes my credit card when it was a there and the app usually chagres me and not the hotel itself. The are was bad with a lot of homeless people. The hotel is also under construction which made for a loud and dirty experience.

It was ok for the price

My blankets where dirty. When i went back to ask for clean linen receptionist gave me a snobby attitude. She had a problem when i asked specifically for a none smoking room. Will never stay here again.

It was next to fast food areas

This place was beyond terrible! There’s roaches in the rooms visibly walking and the rooms smell pretty bad. When I complained to the front desk the best the lady could do was move us 2 doors down which the condition of the room was just as bad. Extremely disappointed

Asking for a $30 cash deposit is ridiculous. Providing a tv remote I have no use for and then have to keep track of is an unnecessary hassle. Construction noises are unavoidable, I suppose, but supremely irritating.

Toilet was clogged when I first checked in. Phone to the office did not work, I went to tell the front office. They had me ask the cleaning lady for a plunger and unclog myself.

When I checked in, the room had no electricity at all and the staff told me they cancelled the booking. They seemed really shady so I asked for it in writing that they cancelled the booking and they told me they had no paper to do that even though I had filled out literal paperwork with pen and paper before I received my hotel key. They just said I would receive my refund the next day and Expedia now will not refund me because the hotel has not confirmed that they cancelled the stay. This is absolutely ridiculous, I’ve never had such a poor experience with a hotel or Expedia.

The room had gang tagging, broken bed, bathroom door damage, roaches and to top it off the TV kept glutching. I wanted an inexpesive room while in tiwn for my sons birthday. I held very basic expectations and was very much disappointed.

As soon as i opened the door and turned on the lights i saw several bugs scatter along the walls and the floor. There was roaches in the bathroom and tub. When i pulled back the bed sheets there were bugs under them too. I went back to the lobby and said i couldn't stay in the room and they gave me my money back.