Urbana Inn & Suites

I was very pleased with this hotel. Jessica is wonderful!!! I was tired and called her many times with questions -- that if I actually took the time the answers were right in front of me...yet Jessica was kind, personable and professional.

Great selection for breakfast, rooms are dated, otherwise an ok hotel.

No breakfast we were told it was 6am to 10am we got there at 10 minutes after 6 and there was no one at the desk and the room that breakfast was supposed to be in was locked

Eventhoigh it was close to freeway it was quiet. Breakgast was good, very "homey".

The room was clean and the staff was friendly.

Urbana has the best Continental breakfast layout than any other hotel at this price point. Orange juice was real and delicious. 5 different cereal choices, little muffins, bread and bagel choices, and quality waffle maker and mix. Fresh fruit. Plenty of seating and table space. Not crowded together, but properly spaced. Staff friendly and helpful. Quiet location. The only 2 negatives were no jumping in the pool and dirty towels hanging in the bathroom door when we checked in.

Clean, quiet, and accomodating. Not the newest property but well kept. Very polite and accomodating staff.

Easy to find, clean, great staff.

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I want to express my appreciation. I have asthma. When I came in on Friday evening you are hit with a strong air freshener smell. It smelled good but for people with allergies and breathing problems it was too much. I explained it to housekeeping and they unplugged it and I was able to enjoy my stay.