American Inn - Pontotoc

Workers there were polite and accommodating

It was a great place to stay

Property is extremely dated, despite what they called recent renovations. They no longer serve breakfast

This hotel has been home base for my family for more than a decade. The staff really cares about their guests and their property. I love that it is consistent. I always know I’m going to get exactly what I signed up for. The location is convenient to this cute traditional hometown. No need to go to bigger towns, this comfortable room comes at a great price.

Rude regarding service dog being confined to only the assigned because of her highly allergic housekeeping staff. Warning and lecture about taking dog into anyone’s else’s room. Have a service animal but they actually advertise this as pet friendly. Its not. Attendant also made a snide remark about it being almost midnight.

Under remolding

The pictures listed are not accurate. The rooms are very cramped. You can hardly get into the bathroom without falling into the toilet or tub. Our bathroom door wouldn’t even shut. We had paint chips all over our room. Our sheets and pillows were disgusting! Like yellow and brown with mystery stains terrible. We had to buy our own to use. They only have the one side of the hotel for smoking and pet stay. So everyyyone & their mom was on that side. Including a rodeo group that was up yelling and partying all night long. Oh and they have renovations going so the rooms smell of paint really bad and be prepared to wake up at 7am with loud noises and they will continue until about 7pm. There is no breakfast, no coffee maker in room, and they do charge $20 per night for pets.

It was nice. They are renovating so there were supplies laying around , but they were not in the way.

Room was comfortable but had to visit front Desk to get hand towels. Would be nice if room had a bedside clock & Kleenex. Need some type of breakfast food in lobby to go with coffee. Staff was friendly & gave good info about local amenities, directions.

very nice room was clean. some remodeling going on